UNSOLVED

clemke

updated

19 years ago

C

clemke

2 Posts

0

56212

October 23rd, 2007 01:00

DRIVER PROBLEM - DELL 942 - WINDOWS XP

Last week, I downloaded a hardware update through Microsfot Update, related to my Dell printer (a Dell 942). Ever since, I have had nothing but problems with the printer. When I try to set preferences, I receive the following error message:

"Function address 0x0 caused a protection fault. (exception code 0xc0000005) The application property sheet page(s) may not function properly."

When I print, I receive the following error message:

"dlbujswx.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

I have tried everything, including uninstalling my printer, and reinstalling it, to no avail. The problem has only existed after I actioned the Microsoft Update. Can anyone assist?