CrashCart

updated

3 months ago

C

CrashCart

2 Intern

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72 Posts

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23 Points

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221

July 15th, 2026 16:31

Copy VM high CPU usage !!!

We have a small-to-modest deployment of RecoverPoint.  Recently upgraded to ver 6.  2 vRPA clusters on both the prod and DR side.  Nothing special.

I don't normally pay too much attention to the copy VM's side - as production servers get replaced with newer ones, or decommissioned, sometimes the decommission procedure is not followed, so occasionally I have to manually delete the copy VM's to keep things "tidy", but that's pretty much all the regular maintenance that is performed. In other words, I (to my shame) don't look at it very much.

Today, I saw something I haven't seen before.  One of the copy VM's was reported by its vCenter as having high CPU usage.  All the other copy VM's are at 0 MHz CPU usage.  As I mentioned earlier, I don't pay too much attention to the copy VM's, so this might be normal behavior, but I thought I would ask here.  Is this normal?

  • DELL-Sam L

    Community Manager

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    Posted July 16th, 2026 14:23

    Hello CrashCart,

    Here is a link to a KB that maybe of assistance. The high CPU usage is an issue that we have seen been happening on some customers systems. https://www.dell.com/support/kbdoc/en-us/000442120?lang=en

  • CrashCart

    2 Intern

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    72 Posts

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    23 Points

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    Posted July 16th, 2026 15:44

    Thanks very much.  That worked.

    (Turn it off, and let RecoverPoint automatically turn it on again)