Please let me know if this is a project you're still looking at. We (Seven10 Storage Software) are a close EMC partner used for a wide array of migrations.
Very, very bad experience with EMC's own services. While you get to work with good implementation engineers, their project management and planning was total ____.
Examples:
No licensing available when on-site engineer arrived (6w later...)
Unable to retrieve documentation from the support site due to licensing mixups
No documentation available until the Friday before the engineer arrived and only when I asked him--PM's and planning ignored our requests for weeks
Sizing document was a thrown together Visio that didn't even take into account our requirements (implementation engineer was again surprised)
They still haven't fixed it all. I'd say go with a 3rd party partner that can support you directly and will take the time to analyze your environment and requirements.
av7
2 Posts
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Posted August 7th, 2013 06:00
Thank you Rajan,
I already did and they keep recommending the same company.
unfortunately for me all project over 10k requires competitive bids. so I am looking for two more bids and my emc sales rep is not much help.