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gstick

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20 years ago

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gstick

28 Posts

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1768

July 25th, 2006 12:00

CD Drive driver software

Chasing a BSoD messages that pointed to a new CD/DVD drive's driver I discovered the System Information screen (run/msinfo32).  I have also discovered that some of the listed drivers have files names such as /??/c:/windows/programs. 
 
The ? symbols would seem to point to a problem.  Does anyone know what this means and how to proceed if it does point to a potential problem? 
  • Predator

    2 Intern

    15286 Posts

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    Posted July 25th, 2006 22:00




    Hi Gstick,

    I see Mike ~ Skybird has been working with you on the driver issue, did you give the uninstall from Device Manager a try?

    If that did not help, shutdown, open the case and disconnect the IDE cable from the drive and leave off. Turn the system back on, does Windows load normally now?
    I would double check your jumper settings on the new drive. Dell ships their systems using the cable select jumper feature, not Master/Slave.


    Best Regards




    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do
    and the eyesight to tell the difference.



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