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postysteve13

updated

18 years ago

0

5108

May 7th, 2008 18:00

dvd problem ?

Hi just purchased a new DVD rewriter it will not show a picture on windows media player is says its playing  and says chapter 1 but all you can see is a black picture ? it will burn a DVD OK.

 

I've been through the  5 trouble shooting steps.

 

the rewriter is a lite-on 20x DH-20AP-21C DVD+/-/RW

 

my dell is a optiplex GX1

 

Running Windows XP Home Edition + Service Pack 2 

 

if you need anymore info please just ask? Sorry if I've not left enough details as this is the first time I've used this forum so be gentle with me i will learn and try to get it right

  • osprey4

    6 Operator

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    Posted May 7th, 2008 19:00

    Hi, postysteve:

    Get VLC Media Player, link in my signature, and install that. See if you are able to view DVDs using that program.
  • 184

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    Posted May 7th, 2008 19:00

    Hi, Thanks downloaded that dvd player and its now showing the film on the dvd. but i've not got any sound ? can you help me with this please ? i would be very greatfull for your help.

     

    Best Regards Steve. 

  • osprey4

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    Posted May 7th, 2008 23:00

    Steve:

    Ok, you need to make sure digital sound is enabled in DVD properties. Go to device manager and select your DVD drive, then click Properties. In the Properties tab, check "Enable digital CD audio".

    If that doesn't work, try installing the AC3 codec. This should enable sound for just about all DVDs.
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    Posted May 8th, 2008 06:00

    Hey, Got sound working Thanks did the last two things you said, But i think it may have been something to do with my sound card i've taken the plug out of the s/card & put into my computer and the sound works? so why did it not work in the sound ? it worked before ? so what's gone wrong there any idea's?

     

    Best Regards Steve. 

  • osprey4

    6 Operator

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    34230 Posts

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    Posted May 8th, 2008 09:00

    No idea, but hey, it's working!! :D