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Stielund

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23 years ago

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Stielund

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July 28th, 2003 16:00

Primary hard disk drive 0 failure

Hi,

When I boot my Latitude, it beeps twice and says Primary hard disk drive 0 failure. No boot device available. strike f1 to reboot f2 for setup.

When I then pull the hard drive out and put it back in, everything was ok. But only for a couple of days. Now it constantly give me that respons.

Does any of you have any good solution, I would be very happy.

 

Best regards

Karsten Stielund 

  • leduke30

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    Posted July 29th, 2003 19:00

    Probably the removal and replacement jostled it enough to free up the bearing temporarily and then it froze up again.
    You need to get another drive. If you have essential data on the defunct drive, you may be able to get another temporary recovery long enough to move your data off of it, by freezing it overnight in your Food Freezer. There are also Adapters available to allow a Laptop Harddrive to be connected as Master in the Secondary IDE Channel on a PC, and then drag and drop the files on the PC Harddrive or in its My Document folder. If you freeze the drive, put it a plastic baggie, squeeze out as much air as you can, seal it well and then freeze. If you do not have a PC available , you would have to use your laptop, and Floppies or CDRWs if you have that type of CD drive
  • sporkcrx

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    Posted August 4th, 2003 23:00

    The EXACT same thing happened to my laptop.  I just bought a hard drive off of ebay so I'm hoping that will fix it.  Keep us updated on yours.  -Sean
  • dslrider

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    Posted August 5th, 2003 04:00

    I have been having problems with my Latitude Lap Top.  It happen to get moisture in it several months ago.  Took it to a repair service I deal with.  They said the HD and MB have signs of moisture on them.  Have been working with.  I fianlly got it to boot up!!  Get the same message!  I can access the BOIS and the clock is still accurate.  I know have hope if recovery of the Lap Top.  If I get a new HD will this save the machine??

     

    DSLRIDER 

  • leduke30

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    Posted August 5th, 2003 14:00

    It sounds hopeful if it wiil boot up with a Boot Disk to an A: prompt. If you can find an older 800mb or so Harddrive, and want to be sure, install that temporarily and run a stripped set of W98 on it. If all goes well, buy yourself a new, larger harddrive. You did not say what model Laptop you had, and some have a physical size limit, so I cannot be more specific.
  • dslrider

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    Posted August 5th, 2003 18:00

    I have a Latitude CPi A  with a 4.86 gig HD.  I have prices some 10 and 20 gig HD's at $139.  Can I get one form Dell for a better price? They suggest not going more than 2 gig.  You say I may need a boot up disk once the HD is fix'd??  Should be able to boot up on its own shouldn't it?  The fact the I can access tht BOIOS would indicat the MB is fine.  Is this a safe judgement?  Thanks for the reply.

    DSLRIDER

  • leduke30

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    Posted August 5th, 2003 19:00

    Only if you use W2k or W-XP. For W98 or W-ME, you need a boot diskette unless you have one of Dell's Recovery CDs for either of the latter 2 OS; the recovery CDs are selfbooting also. Retail or non specific OEM sets are not selfbooting for those latter 2. I have a 40gb in this CPiD and it's older than yours. The reason for the 2.1gb recommendation is only if you are going to use W95A, which has the old FAT16 limit on partitions. With W98 up and late BIOS, most any size will work, but I suggest no more than 40-48gb top. Dell's prices may be higher; ebay is usually cheaper than that. The price you quoted for a 20 is usually what you pay for an IBM/Hitachi  40gb 5400rpm 40GNX. The 20gb 40GNX is usually $90-100. I have this type in the 40gb size and recommend it to you.
  • Jlyidt

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    Posted January 12th, 2004 19:00

    Karsten, the same happened to me, although I did not remove my hard disk.  Can anyone help me, as in with the same problem as below. I am unable to get into Windows. I have an Inspiron 1100 laptop that is brand new. Also, what is the cause of this error?

  • Jlyidt

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    Posted January 15th, 2004 05:00

    Continuation: Primary hard disk drive 0 failure

    I have found that since last time, whenever I would plug in peripherals, I would receive the above message. And therefore, resulting in starting in dos without entering windows. I have since started to unplug all peripherals during start up, and reconnect them once in windows. My question is would someone tell me what needs to be done so that I can start up with all peripherals plugged in.

    Inspiron 1100

    -Sarah

  • DELL-Corey

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    Posted January 16th, 2004 15:00

    Jlyidt,

    Have you tried to narrow the problem down to see if maybe one of your peripherals is the cause, or maybe one of the ports on the laptop is the cause?

    If you are able to narrow it down to one port on the laptop, then you will need to have your system repaired.

    If the problem only happens with on particular peripheral, then that is probably bad.
  • 2138

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    Posted January 16th, 2004 17:00

    Firstly, the ability to access the BIOS does not mean the mother board is fine.  It could very easily be damaged, and even one bad chip or connector could cause many kinds of different problems, including but most definitly not limited to random freezes and reboots.

    Now, the real reason for the repeated hard drive failures affecting nearly every model of Dell Latitude or Inspiron:  cheap hard drives.  Over the years, Dell has, in an effort to make their laptops cheaper, resorted to buying cheaper parts where ever possible.  The result is some people end up with hard drives that go bad in 3 months (I just had to fix a brand new Inspiron about a month ago).

    So the ultimate cause for any hard drive error: the hard disk is probably too cheap.

    So one option for fixing a bad hard drive (this one I have done with repition on Inspirons and Lattiudes both running XP):
    1) Remove the hard drive.
    2) Boot the laptop up without it.  When it asks for a bootable media, turn it off.
    3) Reinstall the hard drive.
    4) Boot up in safe mode (if it asks you).
    5) Once in Windows, go to 'run' and type "chkdsk /f" (without the "").  It may tell you to reboot in order to finish.  If it does, go ahead and reboot.  It will take several minutes longer than normal (depending on size of disk) to boot up, don't worry.  Once back in Windows, everything should be fine, for a while.  My advice is to make a back up frequently of any files you need, so if you have to replace the hard disk for good, then you will at least be able to save some of your files.

    Best of luck to all.