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Igor B
updated
4 years ago
7 Posts
0
1271
November 17th, 2021 10:00
Hi folks,
I work with IT and on a daily basis I need to access via rdp several machines to update drivers through SupportAssist.
Is there any way the application can let me install the updates?
Responses (1)
Solutions (0)
Numgrid
1 Message
457
Posted May 5th, 2022 09:00
I had the same problem using RDP.
You can go Dell Support web site: https://www.dell.com/support where the PC should be detected. Select this PC then go to Drivers & Downloads tab.
You then click "check for updates" and should be welcomed with:
Please wait while SupportAssist checks for driver updates...
The rest is pretty automatic but the whole process takes a while.
No manual download required.
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Numgrid
1 Message
457
0
Posted May 5th, 2022 09:00
I had the same problem using RDP.
You can go Dell Support web site: https://www.dell.com/support where the PC should be detected. Select this PC then go to Drivers & Downloads tab.
You then click "check for updates" and should be welcomed with:
Please wait while SupportAssist checks for driver updates...
The rest is pretty automatic but the whole process takes a while.
No manual download required.