ftwhound

updated

10 years ago

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ftwhound

5 Posts

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1294

January 23rd, 2017 16:00

Warranty question?

I received an xps 12 9250 for Christmas that was brand new, but when I check the warranty information it shows it as being sold in January of 2016 instead of the December 2016 when it was purchased through Amazon. What do I need to do to fix this?

  • DELL-Chris M

    Community Manager

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    Posted January 24th, 2017 07:00

    Contact Technical Support. They will need to check the data in our internal tools. Provide to them the XPS 12 9250 service tag number and a picture of your Amazon invoice.


    DELL-Chris M (old account)

    #IWork4Dell

  • ftwhound

    5 Posts

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    Posted January 24th, 2017 17:00

    Thanks! I'll do that.