I have had win fixer on my Dell Inspiron for about 3 weeks now. I had McAfee but installed Norton to try and remove it. I have not had any luck with removing the win fixer and it continuosly pops up. Does anyone know how to remove this? Any help is very appreciated.
you must create a separate folder and place it there.... people commonly use C:\HJT. Note: Please do *NOT* use a TEMP (temporary) folder, *NOR* your DESKTOP, as HJT will be generating log files and backup files in the folder from which it is run... you risk accidentally losing these if you use a TEMP folder, and you will generate extreme clutter if you use your DESKTOP.
The file above comes as a compressed .ZIP file... you have to UNzip it (hopefully, you have an UNzip utility built into your Windows Explorer. If for any reason, you're unable to UNzip it, you can download the already-unzipped .EXE file from http://downloads.malwareremoval.com/HijackThis.exe )
After Unzipping, double click on HiJackThis.EXE
Click on Do a System Scan and Save a LogFile
This will automatically open NotePad
Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy
Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Hopefully, one of the HJT experts will get to it as quickly as possible.
WARNING: HiJack This is a VERY POWERFUL tool. Do *NOT* do anything else (in particular, do NOT use it to delete any entries) until you are advised to do so!! Improper use of this tool can severely damage your system.
Supplemental note: The procedure as worded above has been carefully edited over time, so as to expedite the process of helping people. Nevertheless, it seems that many individuals try to be "creative", and make some variations. It really would be to your benefit if you follow these directions EXACTLY as stated... because certain changes on your part can result in slowing-down the help process.
Specifically, the following are 3 very common BAD deviations which will cause delays:
a)
BAD:
using an older/outdated version of HiJackThis...
The experts only work with the current version. So if you make a post with an older version, you'll simply be advised to get the latest version, re-run it, and re-post your log.
b)
BAD:
using a TEMP directory or your DESKTOP for HJT....
Some experts may insist you move HJT before they'll begin working with you. Others will start the repair process, advising you to move HJT as one of the very first steps.
Failure to do so can result in losing potentially critical information. So please, just use the suggested
C:\HJT directory, rather than try to be creative.
c)
BAD:
posting your log in the wrong forum...
if you post your log back here, in the Virus/SpyWare forum, it will "sit idly", either until the forum moderator gets around to move it for you... or until you decide to repost your log... in the HiJackThis forum.
POST SCRIPT: It has come to my attention that many people are unfamiliar with how to create the recommended sub-directory/folder C:\HJT ;
while others are able to create this directory, but are unsure how to move HJT into it (from wherever it happened to get downloaded into, "by default")...
If you have either of these "problems", then you should d
ownload a self-extracting copy of HijackThis from
there are several different varieties of winfixer (vundo/virtumundo trojan, surfaccuracy, installers, stealth/rookit). each version has a separate fix of its own. the optimal thing for you to do is post a HiJackThis log in the hJT forum, so that we can determine which type of winfixer you have, and then, offer you the appropriate cure.
[statistically speaking, odds are you have a vundo/virtumundo trojan, as this is by far the most common version]
We'd love to help you, but your log is unreadable.
Please delete your outdated version of HijackThis.
Please download
HJT Installer from
Here to your desktop.
If not available use this alternate link:
Here
Click the
Download button.
When the Trend Micro HJT install box appears, double click on the
HJTInstall.exe.
Click on Install.
It will be installed by default here: C:\Program Files\Trend Micro\HijackThis
A shortcut to the application will also be placed on your Desktop.
The program will open automatically after installation.
You can double-click the icon that was placed on the Desktop to run subsequent HijackThis scans or you can use the icon inside the folder.
The folder HijackThis is where you will find the HJT logs that you save. When you use the application to remove anything, you will also find the backup copies made by HJT inside this folder.
Close all open windows except HijackThis.
Click on "
Do a system scan and save logfile" When the log pops up in Notepad copy and paste that file as a NEW MESSAGE on the
HijackThis Board.
Before closing HJT, please click on the
Analyze This button. "Analyze This" is for Trendmicro use, and does not mean "Analyze My Log". You must post on the forum in order to receive an analysis of your log.
Close the web page that appears and then close the program HJT.
Posting Your Log:
1. Just click the New Message button in the
HijackThis forum here:
http://www.dellcommunity.com/supportforums/board?board.id=si_hijack to start your own thread requesting assistance.
2. In the Message Body window that opens, simply Right-Click and select Paste.
3. Please add text to describe your symptoms.
4. Include in the message subject line a description of your problem. For example, "Popups warning of infection".
5. Make certain you post the entire log by clicking the Preview Post link at the bottom of the window and comparing it to the log from your scan before you click Submit Post
** Note: "The box next to Automatically convert carriage returns to HTML line breaks" should be checked if that appears at the bottom of your Message Body when composing your post.
* DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or required.
ky331
5 Journeyman
•
15621 Posts
•
45046 Points
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Posted December 10th, 2005 23:00
http://majorgeeks.com/download3155.html
you must create a separate folder and place it there.... people commonly use C:\HJT. Note: Please do *NOT* use a TEMP (temporary) folder, *NOR* your DESKTOP, as HJT will be generating log files and backup files in the folder from which it is run... you risk accidentally losing these if you use a TEMP folder, and you will generate extreme clutter if you use your DESKTOP.
The file above comes as a compressed .ZIP file... you have to UNzip it (hopefully, you have an UNzip utility built into your Windows Explorer. If for any reason, you're unable to UNzip it, you can download the already-unzipped .EXE file from http://downloads.malwareremoval.com/HijackThis.exe )
After Unzipping, double click on HiJackThis.EXE
Click on Do a System Scan and Save a LogFile
This will automatically open NotePad
Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy
Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:
http://forums.us.dell.com/supportforums/board?board.id=si_hijack
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Hopefully, one of the HJT experts will get to it as quickly as possible.
POST SCRIPT: It has come to my attention that many people are unfamiliar with how to create the recommended sub-directory/folder C:\HJT ;