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bmxtrav4448

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21 years ago

B

bmxtrav4448

12 Posts

0

479

October 16th, 2005 15:00

memory problem, virus

yesterday my dsl connection went down. i was thinking it was from a bill i havnt paid yet or maybe bad weather that we were recieving but it turns out its from my memory.
 
i called verizon dsl help, and they walked me through numerous steps to try to fix the problem, and i even stumped the guy. he finially checked my task manager and saw that i dont have enough memory to run the dsl. he said it was very weird because i only had 29 processes running at the time, with nothing running. he said that i needed 60% of my memory to run dsl or something along those lines. he said it was most likely due to a virus that i had.
 
so last night i decided to get rid of AVG because it's only given me problems since i had gotten it, and re install my Norton. i have installed norton but i havnt yet renewed it. something i will do a little later. i scanned with norton, no affected files. but now that i installed norton, i have much more processes running. yesteday i had 29, now i have close to 50
 
the last couple weeks i had the winfixer virus. and ky here fixed me up good, and now im clear of any of those pesty pop ups. im not sure if this has anything to do with it but its a real pain right now. im on dial up and it's not fun.
 
here is a couple screen shot of my task managers:
 
hopefully somebody can help me out. thanks, tj
  • bmxtrav4448

    12 Posts

    52

    0

    Posted October 17th, 2005 17:00

    someone please help me or at least point me in the right direction