Alright, I got this trojan today and I can't seem to get rid of it. McAfee identified it as the StartPage-DU Trojan. I've run my virus scan, ad-aware, and spybotSD in both normal and safe mode. None of this seems to have done a single thing. I'm pretty terrible at fixing this stuff, so any infomation you guys can give me will be greatly appreciated. I don't know if this is necessary or even the right place for it, but I also ran hijackthis and I'll post the log file on here. Again, thanks for any help you can provide.


Logfile of HijackThis v1.99.0
Scan saved at 9:33:22 PM, on 7/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\apifv.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Josh\My Documents\HijackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\vzgqo.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\vzgqo.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\aqnar.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\aqnar.dll/sp.html#55135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\aqnar.dll/sp.html#55135
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\aqnar.dll/sp.html#55135
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {7085B7F3-6735-6A89-5650-95D1C3942B93} - C:\WINDOWS\syspw.dll
O2 - BHO: Class - {ABD21B9C-E941-0D73-3CFC-DA88CA3C766E} - C:\WINDOWS\system32\atlyb32.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr__.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [apifv.exe] C:\WINDOWS\system32\apifv.exe
O4 - HKLM\..\RunOnce: [addyy.exe] C:\WINDOWS\system32\addyy.exe
O4 - HKLM\..\RunOnce: [apiqu32.exe] C:\WINDOWS\apiqu32.exe
O4 - HKLM\..\RunOnce: [mfczv.exe] C:\WINDOWS\system32\mfczv.exe
O4 - HKLM\..\RunOnce: [addyq.exe] C:\WINDOWS\addyq.exe
O4 - HKLM\..\RunOnce: [d3rp32.exe] C:\WINDOWS\system32\d3rp32.exe
O4 - HKLM\..\RunOnce: [crug.exe] C:\WINDOWS\system32\crug.exe
O4 - HKLM\..\RunOnce: [winkt.exe] C:\WINDOWS\winkt.exe
O4 - HKLM\..\RunOnce: [netzi32.exe] C:\WINDOWS\system32\netzi32.exe
O4 - HKLM\..\RunOnce: [atlpy32.exe] C:\WINDOWS\system32\atlpy32.exe
O4 - HKLM\..\RunOnce: [appak32.exe] C:\WINDOWS\appak32.exe
O4 - HKLM\..\RunOnce: [crmb.exe] C:\WINDOWS\system32\crmb.exe
O4 - HKLM\..\RunOnce: [javaqs32.exe] C:\WINDOWS\system32\javaqs32.exe
O4 - HKLM\..\RunOnce: [javaep.exe] C:\WINDOWS\javaep.exe
O4 - HKLM\..\RunOnce: [mfcjt.exe] C:\WINDOWS\mfcjt.exe
O4 - HKLM\..\RunOnce: [sdkzj.exe] C:\WINDOWS\sdkzj.exe
O4 - HKLM\..\RunOnce: [sysds.exe] C:\WINDOWS\sysds.exe
O4 - HKLM\..\RunOnce: [netvc32.exe] C:\WINDOWS\netvc32.exe
O4 - HKLM\..\RunOnce: [sysgi.exe] C:\WINDOWS\system32\sysgi.exe
O4 - HKLM\..\RunOnce: [syseg32.exe] C:\WINDOWS\system32\syseg32.exe
O4 - HKLM\..\RunOnce: [crry.exe] C:\WINDOWS\crry.exe
O4 - HKLM\..\RunOnce: [iepg32.exe] C:\WINDOWS\iepg32.exe
O4 - HKLM\..\RunOnce: [d3jg.exe] C:\WINDOWS\d3jg.exe
O4 - HKLM\..\RunOnce: [netzq32.exe] C:\WINDOWS\netzq32.exe
O4 - HKLM\..\RunOnce: [ipvi32.exe] C:\WINDOWS\system32\ipvi32.exe
O4 - HKLM\..\RunOnce: [crrg.exe] C:\WINDOWS\system32\crrg.exe
O4 - HKLM\..\RunOnce: [apilx32.exe] C:\WINDOWS\apilx32.exe
O4 - HKLM\..\RunOnce: [javauq32.exe] C:\WINDOWS\javauq32.exe
O4 - HKLM\..\RunOnce: [ntya.exe] C:\WINDOWS\system32\ntya.exe
O4 - HKLM\..\RunOnce: [syseo.exe] C:\WINDOWS\system32\syseo.exe
O4 - HKLM\..\RunOnce: [javaxf32.exe] C:\WINDOWS\javaxf32.exe
O4 - HKLM\..\RunOnce: [cria.exe] C:\WINDOWS\system32\cria.exe
O4 - HKLM\..\RunOnce: [ipbr32.exe] C:\WINDOWS\system32\ipbr32.exe
O4 - HKLM\..\RunOnce: [sysmw32.exe] C:\WINDOWS\system32\sysmw32.exe
O4 - HKLM\..\RunOnce: [javavm32.exe] C:\WINDOWS\system32\javavm32.exe
O4 - HKLM\..\RunOnce: [iekx.exe] C:\WINDOWS\system32\iekx.exe
O4 - HKLM\..\RunOnce: [mswd32.exe] C:\WINDOWS\system32\mswd32.exe
O4 - HKLM\..\RunOnce: [ntnk32.exe] C:\WINDOWS\system32\ntnk32.exe
O4 - HKLM\..\RunOnce: [d3ly.exe] C:\WINDOWS\d3ly.exe
O4 - HKLM\..\RunOnce: [atlam32.exe] C:\WINDOWS\atlam32.exe
O4 - HKLM\..\RunOnce: [ipcf.exe] C:\WINDOWS\ipcf.exe
O4 - HKLM\..\RunOnce: [ipqu.exe] C:\WINDOWS\ipqu.exe
O4 - HKLM\..\RunOnce: [netzs.exe] C:\WINDOWS\system32\netzs.exe
O4 - HKLM\..\RunOnce: [wincn.exe] C:\WINDOWS\system32\wincn.exe
O4 - HKLM\..\RunOnce: [ntcv32.exe] C:\WINDOWS\ntcv32.exe
O4 - HKLM\..\RunOnce: [d3en32.exe] C:\WINDOWS\system32\d3en32.exe
O4 - HKLM\..\RunOnce: [ipig.exe] C:\WINDOWS\system32\ipig.exe
O4 - HKLM\..\RunOnce: [atljb32.exe] C:\WINDOWS\system32\atljb32.exe
O4 - HKLM\..\RunOnce: [addkb32.exe] C:\WINDOWS\addkb32.exe
O4 - HKLM\..\RunOnce: [crol.exe] C:\WINDOWS\crol.exe
O4 - HKLM\..\RunOnce: [apire32.exe] C:\WINDOWS\apire32.exe
O4 - HKLM\..\RunOnce: [atlke.exe] C:\WINDOWS\system32\atlke.exe
O4 - HKLM\..\RunOnce: [msox32.exe] C:\WINDOWS\system32\msox32.exe
O4 - HKLM\..\RunOnce: [crpx32.exe] C:\WINDOWS\system32\crpx32.exe
O4 - HKLM\..\RunOnce: [javaxs.exe] C:\WINDOWS\system32\javaxs.exe
O4 - HKLM\..\RunOnce: [atlyv.exe] C:\WINDOWS\atlyv.exe
O4 - HKLM\..\RunOnce: [syshi32.exe] C:\WINDOWS\syshi32.exe
O4 - HKLM\..\RunOnce: [iepd.exe] C:\WINDOWS\iepd.exe
O4 - HKLM\..\RunOnce: [atlzb.exe] C:\WINDOWS\system32\atlzb.exe
O4 - HKLM\..\RunOnce: [atlaf.exe] C:\WINDOWS\system32\atlaf.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://courses.mindleaders.com/dpec/shared/cabs/awswaxf.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,74/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.15.36/ttinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v5.cab
O18 - Filter hijack: text/webviewhtml - (no CLSID) - (no file)
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\system32\addyy.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe