Hello Community,

I have been working on a VNX5700, the control station is the only thing showing up with the /nas/sbin/getreason command. I had to manually mount /nas/ just to be able to use the command, so I am assuming the NBS service is not starting. I can ping both SP's addresses internally and externally. I have tried power cycling with the correct sequence numerous times and have not seen any differences. Everything was working until I ran a command to reboot SPA and SPB. They remained in "reset" state, now they are not appearing at all. Any info would be a big help.