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Dell Command Update Failure
- Computer 6 months out of Date
- Ran Dell Command Update - got a BSOD before it finished.
- Dell Command Update error ed out ever time since - Application Error
- Uninstalled Dell Command Update
- Reinstall Dell Command Update - Reinstall Failed. I have an incompatible version of dell command update. Yet I don't, there is nothing to remove or uninstall.
Responses (4)
Solutions (0)
Hi Robert,
I have a Dell 7740 under warranty and I am getting a failed status message attempting an update to the following:
Urgent updates
SupportAssist OS Recovery Tools
180.00 MB
5.1.4.11989
Failed
Recommended updates
Dell Precision 7540 and 7740 System BIOS
16.93 MB
1.10.2
Failed
Dell Command | Update Application for Windows 10
22.22 MB
3.1.3
Failed
Dell Precision Optimizer
73.60 MB
6.4.5
Failed
Realtek USB Dock Audio Driver
46.50 MB
6.3.9600.2250
FailedYour post said:
If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
My name: Dan Ready
My address/email:
Telephone:
Service Tag, etc:
Precision 7740
Basic
Expires April 19, 2023
Memory: 32 GB
Processor: Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz[Cores 8] [Logical/Core 2]
Operating System: Microsoft Windows 10 Pro
Not sure if this is the way to contact you or not. Please let me know if you need additional information.
Thanks,
Dan Ready
My
Hello Sir,
I am having trouble with a similar issue, I keep getting a "failed" as a status many times over now for the "Dell Command | Update Application for Windows 10." I am in the middle of a 3-year warranty and I would like to know that my best plan of action to fix this issue would be, please?
Thank you,
Robert

Robert P (retired)
6 Operator
•
9396 Posts
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Posted November 27th, 2018 09:00
Hi Denthris,
Thanks for posting. Apologies that your system is not performing as expected.
Here is information regarding Dell Command Update you may find helpful:
How to use and troubleshoot Dell Command | Update to update all drivers BIOS and firmware for your system
If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Robert P (retired)