ATI

 

http://www.driverheaven.net/modtool/

New joy about Dell's support (of lack there of) for 64 bit Vista on the Inspiron 6400 / E1505. 

 

Ran the "Check for solutions" thingy in Vista and got this back as one of the messages:

"Compatibility issue between RICOH R5C592 PCI-CardBus/IEEE-1394/SD Card/Memory Stick Controller and Windows Vista

This problem was caused by a compatibility issue between Windows Vista and RICOH R5C592 PCI-CardBus/IEEE-1394/SD Card/Memory Stick Controller.

Dell Inc., the company that manufactured RICOH R5C592 PCI-CardBus/IEEE-1394/SD Card/Memory Stick Controller, has informed Microsoft that they do not expect to offer updates to fix this problem."

So it looks like Dell are completely abandoning those of us who want to use Vista 64 bit on our 64 bit capable CPUs...

All I can say is : "Thank you very much Dell!  I wont be buying another Dell anytime soon because of this." (well really I'd like to say certain other things, but the moderators would probably ban me from ever posting again for certain words I'd use).

Just gonna have to troll through the Ricoh site to try and find some drivers somewhere.

I have the same problem. No driver updates for Radeon X1400 video card for X64 OS on Dell Inspiron 6400. I need this get into SecondLife, a 3D virtual world. I need to do this for my work. I am thinking of changing my video card to one that would support 64 bits OS. I won't be approaching Dell to do this. I am finished with Dell the day I was told over the phone:

 

"If you did not buy our standard upgrade package and do your own upgrade to Vista, Dell will not support you." 

 

It turned out the problem I had then had nothing to do with the OS! This is convenient way for Dell to blame their problems on the software.

  

Dell is supporting Vista 64 now for their Workstation class laptops I just noticed. I've got a Inspiron 1720 which has a memory controller that address full 4GB of RAM which resolved the 32 bit memory controller on the predessor Intel motherboards used b Dell. I had worked w/ Dell on this problem for a year to finally get a laptop w/ the newer Intel MB. Alas, Dell resolved the hardward problems w/ 64, but drops the 64 bit drivers at same time. Folks have gotten Vista64 to run, but they have to piece together the drivers often, and Dell Support doesn't support it.

 

Come on Dell, support Vista 64. Power users such as Developers or those doing a lot of Virtual Machine work could really use the memory.

I think it's pretty pathetic that Dell pulled even the few 64-bit drivers that it originally did have posted.  I bought this machine specifically to run a 64-bit OS and I had that discussion with the sales rep when I bought the machine.  I was not "warned" against it.

 

At least make the stuff available under a disclaimer saying that it's available but not supported.

 

Some of us use these machine for more than email and games.  I have clients that run 64-bit applications that I need to be able to run in dev environments on my machine...

 

Since I got the machine, the sales rep will not return an email, and nor will her supervisor.

 

I have been a loyal Dell customer for over 10 years and have directed many a customer to them.  This latest experience with sales and tech support has put me off Dell.  I will no longer patronize them.

 

The bigger a company gets, the less concerned they are with customer service.

 

J