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RaeganW

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19 years ago

R

RaeganW

2 Posts

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3375

March 4th, 2008 17:00

Total System Restart

I contracted a virus a couple of weeks ago, and it's progressed to the "everything is ruined forever" stage. I can't open folders, it's completely filled my C: drive, makes everything run ultra slow, and it's slowly breaking everything. I don't think it's salvageable and quite frankly even if it was it would probably be more work than just wiping everything clean and starting over. Luckily, I managed to back up all of my files that I want to keep on to CDs.

The virus isn't my problem. I've got all the disks from Dell that came with my laptop (Inspirion E1505) when i bought it a year and a half ago. What do I need to make my computer "factory fresh" so to speak, and how do I go about doing it?
  • D

    dave51_2fe887

    2 Intern

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    1286 Posts

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    Posted March 4th, 2008 18:00

    1. Verify the modem or network cable is detached from the computer.

       

    2. Start the computer.

       

    3. When the Dell splash screen appears during startup, press + and release them at the same time.

      Note:     Press the key combination only once. If you press them more than once, a keyboard error occurs. Restart the computer and repeat the steps above.  

       

    4. Click Accept when the Symantec|Dell Recovery Environment End User License Agreement screen appears. The Symantec Recovery Disk window appears displaying two options:

      • Recover My Computer - Restores your computer to a backup point:
        1. Click Recover My Computer.

        2. When the Select Recovery Point window appears, click to select the recovery point from which you want to restore, and click Recover My Computer.

        3. Follow the onscreen instructions to complete the recovery process.

        4. Recover My Computer to Original Dell Configuration - Restore your computer to its original Dell configuration:

          1. Click Recover My Computer to Original Dell Configuration. The Recover My Computer Wizard window appears.

    • Click Yes and press .

    • Click Yes when the Recover My Computer Wizard dialog box appears, and press .

    • The Ghost32 window appears, and the restore process begins, which takes approximately 8 to 10 minutes to complete. When complete, the computer restarts.

  • R

    RaeganW

    2 Posts

    102

    0

    Posted March 5th, 2008 06:00

    Wonderful. Brilliant. This got my baby up and running in under half an hour.

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