PocketCloud Explore

I downloaded pocketcloud explore today and am running into issues accessing my windows files and folders. My regular pocketcloud app is working great but the pocketcloud explore app will not load my files even though it is showing my computer and saying it is connected. If I choose my device under discovered connections it shows the search bar and my entire phone contents however when I click on my pc that is connected it shows the search bar and then acts as if it is loading but it never loads. I have checked my companion app and under folder settings all the default folders are selected. I am also running it as administrator. Has anyone else ran into this? I would really love to get this working. It looks like a really cool app if I can get it to work. Thanks