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mikey59

updated

4 years ago

M

mikey59

2 Intern

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119 Posts

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1352

July 14th, 2022 10:00

Bluescreen, can’t boot in safe mode!

After a recent batch of windows updates, my laptop (Dell XPS 9650, Win 10) started blue screening with the message
VIDEO DXGKRNL FATAL ERROR
Looking for answers had me go to NVIDEA's site, download & instll latest driver, but no help.
The next 'fix' was remove the device, restart & let it reinstall & that even gave me worse results, now it won't boot up, giving me the message 'your PC needs to be repaired', with a bunch of options, but hitting F8 will only bring me back to that screen.
Any suggestions.