ruggedx

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ruggedx

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February 11th, 2022 14:00

XPS 15 9510, OLED LCD

I just want to ask if my LCD is normal for an OLED?I noticed that it’s a bit grainy especially when I looked closer. I do have XPS 9510 with an OLED 3.5k screen and it’s more noticeable in white background with high brightness. I attached pictures of it.

274E047B-6CD5-42ED-A3BF-7654EC62B17A.jpeg

  • DELL-Chris M

    Community Manager

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    Posted March 22nd, 2022 12:00

    The LCD BIST passed. This LCD is working as designed. User states, "7 to 8 inches away from the screen, just above the touchpad when I try to read closer.". At a minumum, a user should be viewing a Laptop LCD from 15".


    DELL-Chris M (old account)

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  • DELL-Cares

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    Posted February 11th, 2022 14:00

    Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


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