Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

9179

October 28th, 2017 06:00

I Purchased a Dell N5050 J1KND Battery . I needed to verify that is that battery Genuine Dell Inc. manufactured?

I Purchased a Dell N5050 J1KND Battery . I needed to verify that is that battery Genuine Dell Inc. manufactured/marketed or Just a Replica!? Its Part no. is 4YRJH. I Would be highly Grateful to you if you could please verify it for me. Please resolve and reply ASAP. Thank You

1 Rookie

 • 

87.5K Posts

October 28th, 2017 08:00

This is  not genuine.  The 9C5 would mean the battery was manufactured in March, 2009.  And Dell's labels don't have the date posted as 2017/07/27.

4 Posts

October 30th, 2017 08:00

1 Rookie

 • 

87.5K Posts

October 30th, 2017 12:00

It looks like this is a "refurbished" battery pack -- someone took an old Dell battery logic board and installed new cells.  It's not a genuine Dell OEM battery (the date code is the tipoff -- it was made in 2009).

9.4K Posts

October 30th, 2017 06:00

Hi Gaurangg,

Thanks for posting.

The only way to verify if a battery is Genuine Dell Manufactured would be to purchase it directly from Dell or an authorized Dell reseller.

Dell has a rigorous qualification process by which all Dell batteries are validated to ensure proper function, performance and safety. Some non-Dell batteries are available in the market with claims of compatibility with Dell systems. Dell cannot verify these claims, nor the safety of using them in a Dell system. Dell strongly encourages our customers to use only Dell laptop batteries advertised as appropriate for their laptop model. Only Dell laptop batteries come with a 1-year warranty, are engineered for optimal safety and performance for Dell systems, and are supported by Dell technical support for the length of the warranty period.

4 Posts

October 30th, 2017 07:00

Hi DELL-Robert P!

This is to inform you that the Battery, I needed to purchase, was no longer sold by the Dell Official website, and not even by Its Official partner sellers. So I had to Purchase a Dell Genuine Battery which was sold by Third party(Not Manufactured by third party). But I feel that The battery I received is a Replica posted with copied Dell stickers. Therefore I needed to verify Its a genuine one or not.

It's not Just the warranty, Its about the Quality I receive, About My Laptop's life and safety, and My trust I have on the seller while making purchases. So please help me to verify ASAP so that I can return It if it's not the genuine one within 7 days of delivery. I shall be highly grateful to you.

Thank you

No Events found!

Top