Some of our clients use the MAC connector to connect to our vWorkspace VDI environment.
We have setup a screensaver that locks the screen after some minutes.
On a windows PC, the user can press CTRL-ALT-END to unlock the screen.
However, on MAC's without the END button, users can't get out of this unlock screen.
We have tried different combinations, but nothing seems to work.
Solved! Go to Solution.
I ran into the same problem. I work with a MacBook Air. What worked for me was the combination fn-control-alt/option-delete. Hope this helps any of you!
You are right, when the keyboard has a DEL button, CTRL-ALT-DEL works on a MAC.
However, on notebooks and some smaller MAC keyboards (like the wireless keyboard), there is no DEL key.
For example, I have a macbook air without the DEL key.
Apple says you should press FN-BACKSPACE is the same as DEL.
So the combination would be : CTRL-ALT-FN-BACKSPACE
But that doesn't work. I even tried FN-CTRL-ALT-CMD-BACKSPACE without luck.
The remote clients are Windows XP.
I now have a smaller MAC keyboard (the wireless keyboard) in US English format. Using this keyboard I was able to perform the keystoke CTRL-ALT-FN-DEL this worked. I believe that non-English keyboards may have this key mapped to a different function.
Can you try something for me to test this further, open a document and type some text then use the FN-BACKSPACE keys, this should perform a delete function.
Now open a standard terminal window, not iTerm, and do the same test. I believe that the FN-BACKSPACE does not have delete functionality in this case.
Can you let me know what you find?
We are getting closer.
FN-BACKSPACE works correctly in documents / terminal. Even on the virtual desktop FN-BACKSPACE works like DEL.
However, ALT doesn't seem to work. I started notepad in the virtual desktop and pressed ALT-F. This should bringup the file menu. Instead is shows the character '2' ?
ps: I also tried attaching a normal keyboard with DEL button, with the same result. CTRL-ALT-DEL is not working.
Can you tell me what is the keyboard layout and regional settings of the remote computer?
Also have you checked the Modifier Keys are correctly configured in the System Preferences, Keyboard option on the Mac.
Keyboard layout on the virtual desktop is "United States-International".
Regional settings "Dutch (Nederlands)"
I checked the modifier keys and they are correct.
It would seem as though your MAC is a similar setup to mine where I am able to use the key combinations and get the desired result. Is there perhaps a way that I could connect to this remotely using my MAC, or perhaps look at this further with you? If you wish to log a support case we can follow up and try to get to the bottom of it.
I found a solution for this, but it is not something we can ask our users to do. Maybe you guys know why we have to do this:
I changed the alt/option mapping (keycode 66 and 69) from 'mode_switch' to Alt_L / Alt_R
Is your alt/option key also mapped to Alt_L by default?