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Alie89

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9 years ago

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Alie89

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March 9th, 2018 09:00

Battery is not charging (AC Adapter unknown)

Dear Users,

I am facing a very annoying problem with my alienware 15 R3. The battery sometimes charges sometimes not and in the latter case I get the warning in object. Is there a way to get rid of this problem? Since the PC has 1 year and 3 moths, I have serious doubts that this is an hardware problem, furthermore the AC adapter seems ok (the led is on and there are no traces of short-circuits). I have got this problem after updating the bios some days ago, could it be a bug by Dell? Meanwhile I have order a new charger  (126EUR!), but I am actually really upset.

Any help or previous experience is hightly appreciated,

Edoardo

 

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