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Nam Nguyen Hoang

updated

1 year ago

NN

Nam Nguyen Hoang

1 Rookie

1 Message

2 Points

0

1975

September 12th, 2025 02:58

email scam?

I received an email from Dell_Technologies@americas.comm.dell.com, which, "Support for Windows 10 will end in October 2025. When support ends, Windows 10 devices will no longer receive security updates. To help keep all your devices secure and functioning properly, it’s important to check whether they meet the requirements for Windows 11......"
It includes a few links in the body of the email.  Is this a scam or a valid email?


  • DELL-ChrisM2

    Community Manager

    1702 Posts

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    Posted September 12th, 2025 03:16

    That email address does not appear in my Dell Outlook. 

    * To check if your Dell computer has Windows 11 support from Dell, go HERE
    * Scroll down and click = Dell computers tested for upgrade to Windows 11
    * Select your Dell model from the list

    (edited)

     

    #IWork4Dell

  • DELL-Cares auto response

    Community Manager

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    Posted September 12th, 2025 02:58

    Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.


    #IWork4Dell
    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • Johny Lemon

    1 Rookie

    1 Message

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    Posted September 18th, 2025 17:43

    It's a scam. 
    The links in the email are leading to a webside click.comm.dell.com