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TheFoodDude
1 Message
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October 6th, 2018 12:00
Order Delayed
Hi,
I ordered a dell xps 15 9570 from Dell outlet last night and I recently got an email saying that Dell was unable to process my recent order. I have been on hold for over 3 hours now trying to contact someone and since they said "that failure to contact us within 1 business day may result in cancellation" That being said, is today a terrible time to call them as it is the weekend or Sat. to be more specific? or will my order be dropped because at this rate it doesn't seem like someone is answering me at this rate.
Thank you
Mary G
6 Operator
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20095 Posts
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Posted October 6th, 2018 15:00
You will not get anyone until Monday. That is the first business day. The outlet is first come, first served. It might be that the item you ordered was sold to someone else who ordered ahead of you. Find out the reason your order could not be processed on Monday.