Dell Mobile connect

Thanks however in the future for your own safety and security please do not post your service tag number.

Have you tried the drivers and information on the following page?

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=7jdt0

Hello, 

I have been having issues with my dell mobile connect following a factory repair due to warranty issues where they ended up having to replace my hard drive and a few other components. I have seen you post several times for others that are having similar problems. 

My computer is a Dell Inspiron 7390 2 in 1. 

After I got my computer back from repairs the windows store says that the computer does not meed the minimum requirements to download the app. I have tried downloading the most recent driver from the dell support website and running it myself and have not had any luck. The drivers download but when I run the setup as Admin it does not change anything. 

I know you don't work for dell but after having my computer die 4 months after purchase and the nightmare that getting the warranty fixed was I am trying to avoid contacting them if I can. 

Thank you in advance for any time, energy and effort you may be able to put into helping me figure this out. 

- Aaron

Please see the solution at the end of this post.

https://www.dell.com/community/XPS/Dell-Mobile-Connect-App-not-compatible-with-this-device/m-p/7540909#M59742

I am experiencing the same problem after my unit got repaired and had them remote my laptop. It wasn't resolved so they sent my OS reinstallation. I did that and the issue wasn't solved. I've tried the suggestions in here but... nada