Hi all, I could really use some help and insight.

The company I work for uses a 3rd party vendor for hosting our data. Unfortunately, trying to pry information from this vendor is like pulling teeth. We are experiencing an issue wherein the Access Date for the filesystem is always being changed. Our company deals in data preservation this poses a pretty big issue for us.

With the information I have been able to grab a hold of, the vendor is using an FS8600 with a Linux OS. I have made inquiries if the NOATIME option can be turned on for the mounted drives.

The response I have gotten is less than desirable that "Dell has built a proprietary OS that sits on top of the Linux Shell, and that there are a limited set of commands that are reserved for Dell Engineering team."

Anyone happen to know anything about this Dell OS (I am not sure if the vendor is talking about Dell Storage Manager or Dell Storage Center OS) and the interaction with Linux and availability of options?

 

Thank you, and I really appreciate any information!