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Saberross

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5 years ago

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Saberross

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August 9th, 2021 12:00

Error Code oxcoooo21a

  • My computer shows a blue message "your device ran into a problem and needs to restart "
  • RoHe

    12 Elder

    45230 Posts

    172625 Points

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    Posted August 9th, 2021 12:00

    Always include exact PC model and version of Windows in your posts.

    When do you see that error? Does PC restart and run ok? Or does it just keep crashing and never gets to the desktop?

  • speedstep

    11 Legend

    46969 Posts

    905

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    Posted August 9th, 2021 13:00

     

    @Saberross 


    This is not the psychic friends network.

    Basic information about Windows version, Dell model, what you were doing when the error occurred etc are required.

    There are billions of  error codes, such as 0x0000000A, 0x0000003B, 0x000000EF, 0x00000133, 0x000000D1, 0x1000007E, 0xC000021A, 0x0000007B, 0xC000000F

    And these are not resolved by remote psychic analysis.

    There is support for windows and software but its not free. In your case there are no soft fixes for destroyed Corrupted windows install. 

    0xc000021a winlogon.exe & csrss.exe files are corrupted or failing.

    0xC000021A is a blue screen of death error that occurs when the Windows user-mode subsystem is compromised. Windows user subsystems are WinLogon or Client Server-Run Time Subsystem (CSRSS). These two subsystems are required components for Windows to function.

    There is no fix now only reinstall from DVD or Flash drive onto a new drive.

    there are no soft fixes for physically bad hard drives.

    ALL drives die. Its not a matter of IF its a matter of when. SSD drives die even sooner when not optimized (they have a maximum number of writes)
    This is why I recommend a hard drive first.
    Hard drives have Billions of more writes than an ssd and they retain data for 35 years or more in a cool dry place in an antistatic bag with no power.
    SSD drives will de trap after 1 year or less depending on the temperature. Once detraped all data is lost.
    There is no MBR boot sector this is a UEFI GPT partition.
    Its time to remove the old drive and install a new drive clean.
    First set F2 BIOS SATA OPERATION TO AHCI NOT RAID OR ATA
    Second set F2 BIOS secure boot off.
    Use an OEM DVD to F12 boot from.
    I suggest you buy one of these NOW because when they are gone they will NEVER BE AVAILABLE AGAIN. In 2025 the iso download for windows will also be gone. Just like it is now for XP/VISTA/7/8
    https://www.newegg.com/microsoft-windows-10-pro-64-bit-reinstall-recovery-disc-only-no-license-key-included/p/N82E16832350238
    https://www.amazon.com/Seagate-BarraCuda-Internal-Drive-3-5-Inch/dp/B07H2RR55Q
    Then recover the data using a dock.
    https://www.amazon.com/FIDECO-Dual-Bay-External-Duplicator-Function/dp/B07D6L5CJF












    Create Windows 10 usb installation media

    Media tool
    https://go.microsoft.com/fwlink/?LinkId=691209

    https://support.microsoft.com/en-us/topic/microsoft-professional-support-pay-per-incident-faq-575821bc-17bb-7484-4935-334c5437639f

     

    CRITICAL_PROCESS_DIED
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    IRQL_NOT_LESS_OR_EQUAL
    VIDEO_TDR_TIMEOUT_DETECTED
    PAGE_FAULT_IN_NONPAGED_AREA
    SYSTEM_SERVICE_EXCEPTION
    DPC_WATCHDOG_VIOLATION





    0xC000021A.png