"I purchased a new Dell G15 on 30 June. The top display bezel near the webcam has a slight gap. It flexes when pressed and makes a slight clicking sound while opening and closing the lid
Hello! Thank you for reaching out to us. I am the Dell-Cares contact only for Order or Sales related questions.
For all Technical Support issues, you need to contact the Get Help Now support team Monday morning. Moving your thread to an applicable hardware board. Click the Get Help Now on right to start a chat.
The newest of these was released in January, 2023, so this is either a used system or a very old stock one being sold as new. Either way, it's unlikely there's any remaining Dell warranty on it -- contact your seller to arrange a return or replacment.
DELL-Cares auto response
Community Manager
•
2391 Posts
•
839 Points
0
0
Posted July 20th, 2026 05:04
Hello! Thank you for reaching out to us. I am the Dell-Cares contact only for Order or Sales related questions.
For all Technical Support issues, you need to contact the Get Help Now support team Monday morning. Moving your thread to an applicable hardware board. Click the Get Help Now on right to start a chat.
(edited)
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice