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Helpdesk_TH

updated

3 years ago

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1392

March 23rd, 2021 23:00

Computer randomly getting black screen with a small white box

Hi everyone,

My computer randomly getting this error often which Dell already replaced the motherboard and Screen but still not be fixed. Which I have no idea how to call this error.

Does anyone have this experienced ? 

Laptop info.
Dell7490
Fresh Windows 10 latest version installed from Microsoft
All drivers are up to date


IMG_20210324_104923 (2).jpg