blackbbtea

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blackbbtea

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2 Posts

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1184

April 14th, 2022 22:00

Wifi connection is unstable

My computer Dell Latitute 5420 wifi connection often disconnect that interupting me from working fluently. Please update the driver soon for better using experience. Thank you!

  • Jesse L (retired)

    10 Wizard

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    Posted May 6th, 2022 04:00

    Update=Resolved after installing drivers.

     

    Jesse L (retired)

  • DELL-Cares

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    Posted April 15th, 2022 16:00

    We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • Mary G

    6 Operator

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    Posted April 16th, 2022 07:00

    Wifi connections are not a driver problem. Try resetting your network.  Run the Network Troubleshooter to check for problems. 

  • blackbbtea

    1 Rookie

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    Posted April 20th, 2022 19:00

    I have tried uninstall and install the driver again and it might help

  • Tuco2005

    1 Rookie

    28 Posts

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    Posted April 28th, 2022 11:00

     having the same issue on the 5420 that the network drops and the driver disables in which we need to go to the device manager, do a uninstall and reboot and the driver activates again. We also have times that the user looses network connection multiple times.

     

    Anyone have any ideas? we have already installed and uninstalled drivers