Hi Adrian,

I will pass this feedback along.  Thanks for bringing this to my attention.

+1 for this!

Some EU layouts are very inconvenient when it comes to coding: for example, on an Italian keyboard you have to press a combination of 3 keys to get curly brackets.

I've switched to US keyboards on my desktop PC and it would be nice to have this option on the XPS13 as well.

Thanks for hearing our feedback!

Hey,

as far as I know, you can change the configuration of the business models (BNX) by talking to support. Although US layouts don't seem to be available in Germany/Europe at all, you can get a UK/Irish one, which should be close enough ;)

Hi Dejot!

I actually talked to a German Dell representative using the chat window and they told me that choosing a different keyboard layout is limited to the Precision and Latitude models only, thus I would be forced to buy a German layout in Germany if I wanted to buy the XPS 13 Developer Edition.

It actually bothers me that I cannot buy the XPS 13 Developer Edition right now because it's available with a German keyboard layout only here in Germany. Apple, on the other hand, despite not targeting business users has even made additional keyboard layouts available (previously they offered US and English International layouts additionally to the respective domestic layout) which can be directly ordered from Germany, ranging from the standard German layout through French, Italian, International English, UK and most developer's beloved US keyboard layout.

But I really don't want to buy a Macbook and ThinkPads aren't holding up to their name anymore with their cheap plastic and lousy manufacturing quality, so there isn't really any laptop on the market for me right now which means I have to continue using my venerable IBM ThinkPad T60 :(.

Adrian

+1

I work in Germany, but don't speak german. And I can't order on dell.de xps 13 with US keyboard.

I also struggled to find a way to ask support about this.

Tried to use dell.nl but I'm not sure if they deliver from Nederlands to Germany.

Please let me know if there is a way to buy xps 13 in Germany with US keyboard.

Kind regards,

Maksim.

Hi Adrian,

You could try to change the first letter in the model name in the url. For example from cnx4313 to bnx4313.
It then goes to the business version of the model, there you usually can choose the US International keyboard version.

www.dell.com/.../pd;model_id=xps-13-9343-laptop

Kind regards,
Nathan

Hi Nathan!

Interesting, this does actually work. Changing the model number to bnx4313 allows me to change the keyboard layout to "English US". However, I get a strange error message that the chosen configuration is not compatible. The exact error message is half German and half English and doesn't really make sense:

"The selection - MUI Etikett für Handauflage is incompatible with Tastatur"

In the end, I cannot click "Buy system". Also, the price for the business model is almost 300 Euros more for the same configuration, so I'd pay 300 Euros just for getting a US keyboard. Hmm.

But, in any case, it seems it is actually possible to order the laptop with a US keyboard in Germany. I am honestly a bit surprised that Dell, unlike Apple, won't let you choose from different keyboard layouts by default. I mean, this is a laptop that is supposed to appeal developers, after all.

If someone from Dell is reading this, please just give us the option to buy the XPS 13 Developer Edition with a US keyboard without having to travel to the US!

Cheers,

Adrian

Hi all,

You can try to reach out sales department by chat.

dell.de -> Privatkunden -> Notebooks & Ultrabooks -> Shop -> Kontakt -> Jetzt chatten -> Verkaufsberater

At least I tried and after a short discussion they suggested to make an order manually. My request was like "I want a basic xps 13 configuration for 1199EUR (i5-5200 CPU, FHD 1920x1080, 8GB RAM, 256 SSD)" but with "International US backlit keyboard" and Windows (English version). In 5 minutes they registered me as a customer and sent me an order by email with purchase descripions.

But in my case there was a mistake, I've got an order for Ubuntu version, so I'll try to change this. For those of you who wants Linux version this might be a workaround.
Please let me know if that helps.

Good luck!

Hi, cbmuser

As I already said I was given an order for Ubuntu version with international US keyboard (CNX4313 model) without any additional fee. On the contrary, the total cost in the order was a bit less - 1129 EUR.

Try contact sales department by chat as I described and make sure you speak to Jan_Jancso.

Good luck!

Ah, sorry, I guess I missed that. That's amazing. Thanks a lot for the heads up!

Adrian