Two weeks ago, I bought myself the Corsair Vengeance 2 x 8 GB DDR3-2133 - PC3-17066 - CL10 (CMZ16GX3M2A2133C10) memory for my one-year-old Aurora R4. 

When I try to install them and boot up the computer, I get nothing more than just a black screen, fans are working but no start-up beep. I can't even enter the BIOS. I tried the trick with the CMOS battery but it didn't help. When I put the original RAM (4 x 2 GB DDR3-1600mhz) back in, the computer starts up with no problems.

Some people told me that i'm supposed to turn on the Extreme Memory Profile in the BIOS, so I went into the BIOS (while my old RAM was installed) but I couldn't find the XMP option, and I know where it should be because I saw other people do it with their system. And yes, I updated all of my drivers and I have the latest BIOS version (A07).

So, I contacted Dell support about this issue. Although very friendly, they gave me the same options that i've already tried. I told that to them and they said that the motherboard is NOT the problem and that they wouldn't give me any more support about the RAM issue since I didn't bought it from Dell. (acceptable for me, because it was already stated on the site that they wouldn't support non-Dell RAM).

Last friday I mailed Corsair about this, they told me that my motherboard (07jnh0) doesn't support 2133Mhz and gave me a link to an external website:

http://www.findlaptopdriver.com/mainboard-alienware-07jnh0-specs-5h48372011/

(Please note: the external website says that the motherboard is the a00 version, I have the a02 version but can't find any specs about it)

My question is: Is Corsair support right or am I still doing something wrong?

Computer Specs:

Motherboard: Alienware 07JNH0 (A02)

BIOS version: A07

OS: Windows 7 Home Premium

Processor: Intel Core i7 3820 Quad Core @ 3.60Ghz

Memory: 8GB (4 x 2 GB) DDR3 RAM @ 1600 Mhz

Graphics: 2GB GDDR5 AMD Radeon HD 7870