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Alienware blavck screen
Alienware black screen
Question asked by
casper461 on 02-Dec-2017
Hi any help with this would be much appreciated. I have an alienwaredesktop which is about 4 years old Suddenly yesterday got blue screen of death restarted it and screen black waited 1 hour booted up so far then went black again have reinstalled windows in a new hard drive will boot up and stay on for about 2 mins then go to black screen again Fan is working has anyone had this before .I am reluctant to take it to a pc repair shop unless I have to the machine has been running fine until this
Thanks
I can't stay onboard with you to see this through to a fix, you can hound Eimy for more tips > start here, see Naomi
Constant crash to black screen on Aurora R4
See past concerns AURORA BLACK SCREEN
Alienware Desktop - General Hardware Troubleshooting
Try booting into SafeMode, see how long video is stable
Suspect Grfx card, test with different monitor
It should have taken 30minutes or so to install Win7, so, you're saying you had video output that whole time, because you should have. That would be a good sign of course
If at my wits end, I'd be forced to reinstall Windows, if it produced video the entire time, then on completion & on seeing my 1st desktop, I'd leave it idle for 30minutes, restart, then idle, how long til it black screens? If ok, I need to install all drivers, the chipset 1st followed by Intel MEI then the rest including the last NVidia or Radeon Grfx driver that was ok
See ePSA Diagnostics http://www.dell.com/support/article/us/en/04/sln115162/resolve-hardware-issues-with-built-in-and-online-diagnostics--epsa-or-psa-error-codes-?lang=en
@ some point I'd need to check the coin-cell battery for 2.7 - 3.volts, especially if it's never been replaced
check motherboard coin cell > https://www.youtube.com/results?search_query=check+motherboard+coin+cell
Eimy_B
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Posted December 4th, 2017 10:00
Hi ,
What's your system model and revision?