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Alienware M17x R3 nvkflt.sys 116 BSOD'ing
Operating System: Windows 7 Professional 64-bit SP1
CPU:Intel Core i7 2760QM @ 2.40GHz
RAM:8.00GB Dual-Channel DDR3
Graphics: Intel HD Graphics 3000 & 2048MB NVIDIA GeForce GTX 580M
I've had my Alienware M17x R3 since December 2011 and I have had no issues until this summer. It all started in June when I was playing Marvel Heroes, I was a few hours into playing when I suddenly got a BSOD out of nowhere. I didn't think much of it so I let my laptop reboot and thought nothing of it. Then on the 2nd of this month it locked up in the nvidia panel. I had to go on vacation so I had to wait to look at it. I came back this past week, started Marvel Heroes and it BSOD'd as soon as the game loaded for me. I let the computer reboot again, then started checking everything. I booted up Marvel Heroes once again and this time it waited 10 minutes before doing it once again. So I updated my drivers hoping that it would solve this issue. All was fine until last night when the system just randomly locked up on the desktop (I've never had this happen.). Then tonight I was watching a live stream on twitch fullscreen, all was fine until I went to minimize and it BSOD'd again with the same error message.
What would cause something like this? My laptop is in excellent condition (looks brand new) and has never had any problems. Here are the logs from the errors:
This is the first one in June:
On Thu 6/13/2013 2:49:36 AM MST your computer crashed
crash dump file: C:\Windows\Minidump\061313-32245-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA800DC22010, 0xFFFFF880045CC704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
The two from when I got back from vacation:
On Thu 7/11/2013 9:15:55 PM MSN your computer crashed
crash dump file: C:\Windows\Minidump\071113-18720-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA800E8C24E0, 0xFFFFF88004A31704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
On Thu 7/11/2013 9:31:27 PM MST your computer crashed
crash dump file: C:\Windows\Minidump\071113-87688-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA8009B9B4E0, 0xFFFFF88003FD5704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
This is the one from tonight:
On Sun 7/14/2013 1:01:08 AM MST your computer crashed
crash dump file: C:\Windows\Minidump\071413-19141-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA800D5884E0, 0xFFFFF88003E31704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR
Responses (15)
Solutions (0)
Did everything on the list, my laptop passed all the tests. About 5 minutes ago I got a different BSOD while just browsing the internet. It did not leave any dump or log files though. All I caught was it was something to do with the Kernel.
What should I do now?
*Edit* I also unchecked the restart on error so I can note the BSOD if it happens again.
Milena M458
6 Operator
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2699 Posts
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Posted July 25th, 2013 09:00
It will be great if you could get the blue screen code, just to make sure that is not the same one, yet you could flash the video BIOS following the instruction on this article witch might help you as well.
Ok after trying drivers 310.90 and 314.22, I cleaned out all the drivers. I installed dell's 306.97. I was able to play Sleeping Dogs last night for awhile but today as soon as I went to test again, I got another BSOD before the game even got into the title screen! It crashed right as the game got to the first screen before the title. What should I do now? Log below:
On Sun 7/28/2013 7:32:34 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072813-29390-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA800D4BE4E0, 0xFFFFF88004447704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 306.97
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 306.97
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 306.97 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERRORMilena M458
6 Operator
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2699 Posts
2330
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Posted July 29th, 2013 10:00
So the next step will be performing an Alienrespawn<ADMIN NOTE: Broken link has been removed from this post by Dell>or a clean installation of windows only if you don't have the option to do the Alienrespawn.
I've been following this thread because I have a very very similar (if not the same) problem. Mine is a gaming laptop, and I have particular difficulty now playing Skyrim. Game freezes and goes to blue screen, as do several others. I am unable to download updated drivers for Intel 3000, they continually fail to install. I sent my Alienware laptop (2 years old) to Techzilla,the "official" technical / repair folks for Dell, and after spending $400 for upgraded memory, which is what they said I needed, the same thing continues to happen. Following are the "problem signatures" just since yesterday
I have an Alienware M17x R3, windows 7, Intel Core i7 2630QM 2.0GHz, 16GB (or perhaps 32GB) DDR3 with a 2GB GDDR5 NVidia GeForce GTX580M and a 320GB 7.200RPM hard drive (HDD) I'm not a techy person but I really would like to resolve this problem.
As it seems this is the same problem being discussed here, I hope there is a resolution soon. I've been going through this for at least 3 months.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA801F82B4E0
BCP2: FFFFF8800F11695C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\091813-36644-01.dmp
C:\Users\Lilliam\AppData\Local\Temp\WER-132507-0.sysdata.xml
Problem signature:
Problem Event Name: APPCRASH
Application Name: assert.exe
Application Version: 1.0.196.0
Application Timestamp: 410acf4b
Fault Module Name: nvd3d9wrap.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 51c40f61
Exception Code: c0000005
Exception Offset: 55faef34
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 89a9
Additional Information 2: 89a9395ea2a78056c0de1a1bf1d4b5ea
Additional Information 3: 5f10
Additional Information 4: 5f108a4dc8751ad5ac49f763816ce003
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA801A097A10
BCP3: FFFFF8000415A3D8
BCP4: FFFFFA8019BC0E10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\091813-33930-01.dmp
C:\Users\Lilliam\AppData\Local\Temp\WER-163005-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA801B1D6130
BCP2: FFFFF880045E6714
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\091913-39998-01.dmp
C:\Users\Lilliam\AppData\Local\Temp\WER-107437-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA801B67C4E0
BCP2: FFFFF880043A9714
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\091913-28407-01.dmp
C:\Windows\Temp\WER-74428-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA801FC554E0
BCP2: FFFFF88003CC0714
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\091913-19640-01.dmp
C:\Users\Lilliam\AppData\Local\Temp\WER-72618-0.sysdata.xml
Milena M458
6 Operator
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2699 Posts
678
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Posted September 19th, 2013 15:00
Hello WESTLIL0!
have you tried to uninstall the video card driver and re installed again?

Milena M458
6 Operator
•
2699 Posts
2273
0
Posted July 15th, 2013 11:00