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Am having a strange problem when trying to make System Recovery Media in Respawn. When trying to use a 16 gig thumb drive it shows up in my computer as a "local Drive G" rather than a Removable storage device and Respawn can't see it. I then tried just putting the recovery on DVDs and check the right botton for that and it tells me to put in the blank DVD, which I do. All it does then is spit out the blank DVDs and does nothing else no matter how many blank DVDs I try. I know the DVDs are good. So am lost on this. Any help would be much appreciated. Thanks.
Wayne
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Posted September 11th, 2013 16:00
Thanks for that fast reply... I removed the Respawn in programs and features as you suggested, but ran into a problem when downloading Respawn from the link you provided. It goes through the normal steps then gives me a error "Dell backup and recovery can only be installed on systems running Windows 8" That's as far as it goes. I am running Windows 7.
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Posted September 11th, 2013 16:00
Hi Wayne3842,
Try uninstalling and reinstalling Alien Respawn from programs and features.
Install Alien Respawn from the following link:
http://bit.ly/P8YZ6s
For more information about Alien Respawn, refer the following link:
http://dell.to/1g1tDWR
Create a USB drive to recover your system with AlienRespawn
http://dell.to/15XrhTbCheck with a different disk and see if the DVD drive spits out the disks.
Refer the following link for more troubleshooting steps for DVD drive:
Awaiting your response!
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Posted September 11th, 2013 20:00
Dell-Rajesh R... Hope this is not a duplicate as I don't know where the first one I sent went? Thanks for the information on removing and then re-installing Alienware Respawn. After digging around I found the download for Respawn-Basic which is what I needed. Downloaded and installed it with no problems and was able to put the recovery on a USB.
Thanks again
Wayne
lynne4270
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445 Posts
329
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Posted September 11th, 2013 20:00
Dell-Rajesh R... Thanks for the info on removing and re-installing the Respawn software. After some digging around I found the Respawn-Basic which is what I needed. Downloaded and installed it and was able to put the Recovery software on a USB drive.
Thanks again.
Wayne