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Pandora5000

updated

12 years ago

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2374

July 19th, 2014 17:00

Alienware

Hi I have an Alienware 18 laptop that will not boot up at all. The screen is blank and nothing come on. It continuously beeps more than 10 times ( Not stopping). Can someone please help me on what to do?

The warranty has also ended. Thanks!

Pandora5000

  • Alienware-Naomi

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    Posted July 21st, 2014 15:00

    Hi!

    Is there a pause between the beeps? Try to identify the Beep Code using this article and follow the troubleshooting steps.

    Let me know how it goes! 

  • 295

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    Posted July 22nd, 2014 15:00

    Hi there Alienware-Naomi! 

    Thanks for replying! 

    There is a pause in between the beeps. Off of the beeps the I discovered that the problem is the motherboard and the video card. Dell will replace those for $420. I'm glad that they can fix it for not too much. 

    Thanks for your help!!!

    Pandora5000

  • Alienware-Naomi

    6 Operator

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    Posted July 22nd, 2014 16:00

    You're welcome! I'm glad to hear the computer is getting fixed.

    If you have any other questions let me know!