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marcobigrocks

updated

9 years ago

0

1024

May 5th, 2017 12:00

Help ASAP?

Ever since I reset my computer cause of a virus I have a circle in the middle of my screen that reads off volume whenever I play my games, how do I get ride of this? Please help as soon as possible.

  • Eimy_B

    6 Operator

    4365 Posts

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    Posted May 5th, 2017 13:00

    Hi ‌,

    We will advise you to perform a clean install of the OS, instead of just a reset. 

  • Tesla1856

    10 Wizard

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    Posted May 5th, 2017 14:00

    Sounds like "Audio Recon" feature.
     
    You should have an icon in your TaskTray to control it.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • 777

    0

    Posted May 5th, 2017 15:00

    1 What is the task tray

    2 what is it called

  • Cousin It

    1 Message

    777

    2

    Posted May 6th, 2017 11:00

    Search for the Alienware Sound center.  Open that App, the 4th tab is Audio Recon.  Toggle it off.

  • Tesla1856

    10 Wizard

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    Posted May 6th, 2017 11:00

    1. aka System Tray ... the arrow and by the clock in bottom-right corner.

    2. Audio or Audio-Recon I think

    I don't have an Alienware laptop at the moment, but I can search the forum and use Google.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • speedstep

    11 Legend

    46969 Posts

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    0

    Posted May 7th, 2017 10:00

    Take the hard drive out and clean install a new blank hard drive along with antivirus software.   Data files can be recovered by using a Non windows machine and installing the drive in a drive enclosure.  Then you erase the old drive and clean install again.