Hello,

I have been experiencing some problems with iTunes, an today I went to a MAc Store and they discovered I do not have the file  JBNRES.DLL

An error pop up titled "JUKEBOX EXPLORER PLUGIN" appears saying " FAIL TO LOAD JBNRES.DLL. CHECK THAT THE FILE JBNRES.DLL IS IN THE DIRECTORY", right after  I try to add any file to my iTunes and my Dell Alienware Laptop (Configuration: Windows 7 Home Premium 64 bit). 
The whole Windows freezes after that and I have to manually close iTunes.

I went to an Apple Store today and an expert there  told me that the file JBNRES.DLL is missing in my computer directory.

I never did anything to have this file missing, so I don't understand why that happened. So, how can I recover this file? Can I download it from somewhere?

Please help if you can!
Thanks,
Moses