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Medusa1306

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9 years ago

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Medusa1306

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December 29th, 2017 06:00

Problem with ALIEN FX

I have some Problem with my ALien FX.

Sometimes it turns off, i am not able to turn it on.

Sometimes it doesn´t react at all.

and sometimes it works well( i mean sometimes).

I tried to uninstall it and reinstall it, but same Thing over again.

I mean pc work well ,FX is not really important but hey it should work.

  • Eimy_B

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    Posted December 29th, 2017 07:00

    Hi Medusa1306‌,

    What's your system model and revision.

    Make sure the BIOS is up to date and also, in them mean time, check this article: Alienware Command Center Quick Guide | Dell US 

  • Medusa1306

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    Posted December 29th, 2017 07:00

    Aurora R7

  • Eimy_B

    6 Operator

    4365 Posts

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    Posted December 29th, 2017 07:00

    What's your system model and revision?

  • Medusa1306

    1 Rookie

    22 Posts

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    Posted December 29th, 2017 07:00

    my bios is 1.005 this is the lastest one. but thx for the answer

  • Medusa1306

    1 Rookie

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    Posted December 29th, 2017 07:00

    so i checked everything and this Problem is still there. could it be a bios Problem?

  • Eimy_B

    6 Operator

    4365 Posts

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    0

    Posted December 29th, 2017 09:00

    So, did you try the proper uninstall and reinstall of the Command Center, following ALL the steps on this article? How to Remove and Reinstall the Alienware Command Center | Dell US