UNSOLVED
Connection Woes
My computer connects to my ISP but there are no bytes being sent or received. Dell tells me it's my ISP and my ISP tells me it's not them.
No one can help me! I'm also getting a message at start-up that says Norton email protection can't load. Make sure TCP/IP is installed. It is installed, I double checked. I have uninstalled and re-intstalled the modem and re-checked my settings a hundered times. I even installed a new ISP to see if it was my present service. It does the same thing. It dials, connects and just sits there. Does anyone have any ideas what my problem might be?
No one can help me! I'm also getting a message at start-up that says Norton email protection can't load. Make sure TCP/IP is installed. It is installed, I double checked. I have uninstalled and re-intstalled the modem and re-checked my settings a hundered times. I even installed a new ISP to see if it was my present service. It does the same thing. It dials, connects and just sits there. Does anyone have any ideas what my problem might be?
289
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Posted June 30th, 2002 15:00
Which operating system are you using?
Pamela
289
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Posted June 30th, 2002 15:00
It sounds as though your TCP/IP is corrupt.
This may help.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q181599
Pamela
289
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Posted June 30th, 2002 16:00
Thanks Pamela. I will check out the link and let you know what happens!
DonnerE
3 Posts
289
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Posted June 30th, 2002 15:00