six3one,

Did you load any other webcam devices or software? Go into Control Panel-Device Manager, find the Imaging devices for Integrated Webcam and double click it. Then verify the manufacturer is Creative Technologies Ltd on the General properties page. Is there anything else listed under Imaging Devices?

No, there are no other web cam hardware or software installed.

Just completed factory image reinstall.  I did install Vista SP2.

I can confirm that the web cam is Creative.

I called support twice, but got nowhere. Each tech just asked me to uninstall the driver and web cam central and then re-install them.

It got me no where. I will try one more call on Monday, if that fails I'll just buy a logitech cam.

George

I know this thread is over 5 years old but was hoping someone can direct me to to driver for this device as the link SIX3ONE posted is no longer good. I've been unable to find it on the Dell website. Thanks!

Hey Brewing

My 1909 died a long time ago and I have deleted all the drivers.

I think the 1909 and the Inspiron Mini 10v 1011 shared the same Creative webcam (Part Number: F217N).

You could try this driver, but I cannot be sure it is the same one.

Creative Labs Intergrated Camera, v.1.04.01.0708, A03

Thanks for quick reply and suggestion, especially when this thread is so old... unfortunately that driver did not work for the 1909 I'm working on.