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SolNa

updated

9 years ago

S

SolNa

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1053

October 3rd, 2017 11:00

Dell XPS tab problem

Hello,

I have a Dell XPS running Windows 10. The computer at random times will start moving through the screen as though I am pressing the tab button. It seems to be like a phantom keystroke. I've restarted it in Safe Mode but the problem persists. It does seem that hitting the tab and caps lock keys triggers the problem but other times it will start when I'm not pressing anything. I've run the computer through Dell's diagnostics and it came out fine. I also did a virus check. I also tried cleaning out the keys. No luck.

Any ideas? My son mainly uses this laptop and it's become unusable.

Thank you.