UNSOLVED
Error code 0x4001100200001005
Hi!
After installing windows updates to my PC something strange happend. It was not possible to open start menu, edge browser seemed to be missing etc.
Since I just upgraded my operating system to windows 10 I decided to reset it to factory settings and then install everything back.
System reset was passe without any errors (100%), but when booting device there was an error ... inaccessible boot device
So I tried to use my recovery USB stick to start pc, but then I get an error ... 0x4001100200001005 contact dell support
F12 diagnostics cant find any errors, also dell backup and recovery cant find any errors, but when dell backup and recovery starts repairing pc, error code above appears and process is cancelled.
Any idea what is wrong and how to solve that problem??
Regards
Hi Robin!
Service tag is: Service tag removed per privacy policy>
As said before I all diagnostics under f12 seems to be ok.
I have no idea any more what to do. I downloaded windows 8 home (the same version what was installed to computer when purchased) and tried to install it. In that case actiwation key in BIOS should be loaded automatically, but again when start to install there comes an error.
After that I tried to boot while using my recovery disk what made 1 week ago, but on 97 percent the same error comes again. On the morning the error came just after 2 percent was done during preparing hard drive.
What should be the next step?
Best regards
Martin
Martin747
11 Posts
514
0
Posted August 7th, 2015 09:00
Hi Robin
How I can send you a private message? I cant find start conversation button from nowhere?
Regards
Martin