UNSOLVED
Service Tag Invalid
I bought an Dell Alienware mx17 R2 last year. Because I have issues on my video card recently I wanted to send it for a check. Then I realized that my service tag is invalid. I keep trying to get in but it keeps saying that it is invalid. What should I do in this case I don't know what to do right now. Please give me a reply thank you.
978
0
Posted September 22nd, 2011 04:00
Was the system purchased directly from Dell, or elsewhere? If elsewhere, did you register it?
978
0
Posted September 22nd, 2011 06:00
Please note: If your product has a service tag and was purchased at a retail location, please register your product at www.dell.com/register in order to correctly view your warranty status. If you have concerns about accuracy of your warranty information after you register, please Contact US Customer Service at 1-800-624-9897 or click on chat link below for assistance.
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978
0
Posted September 22nd, 2011 09:00
If you are not a USA customer you Must Register in the country where you purchased it.
You must transfer warranty and register if you purchased in one country and moved to another.
Postings here are Not Registration nor are they direct interaction with Dell Warranty Support.
If you purchased your product online at Dell.com you do not need to register. Your registration was already completed as part of the purchase process.
If you already registered your product but you need to update your information, please use the Ownership Transfer Form located at
Dell - International Laptop Warranty Contact Information
There are three methods for engaging technical support when travelling internationally:
* Call the call center of the country in which you're travelling
* Call the call center of your home region while abroad
* Call the International Queue at 512-728-7424 (toll call).
If in the US or Canada, call 800-285-1653 (toll free)
Visit www.dell.com/contactdell to view international Dell contact details* The International Notebook Service is for customers who are traveling with their Commercial notebooks for a period of less than 6 months. Any period of time longer than 6 months requires a Global Tag Transfer to be completed . See - http://www.dell.com/globaltagtransferProduct Registration
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Please select a country
978
1
Posted September 22nd, 2011 09:00
This forum is not Dell Support. What Country ? What Product? We are not dell employee's here.
If you are not a USA customer you do not get support here.
978
0
Posted September 22nd, 2011 09:00
I did bought my product directly from dell but do i have to register it?978
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Posted September 22nd, 2011 10:00
Wel i bought my product online in US so shouldn't been automaticly registered? Orshould i register it manualy?
Jesse L (retired)
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978
0
Posted September 22nd, 2011 11:00
yook00627,
Thank you for using the Dell Community Forum.
Send me a private message here in the forum with your service tag number. If you have an order or customer number please include it in the message.
Jesse L (retired)