With some two weeks to go before my warranty expires my XPS M1330 has developed problems which are obviously the same as reported widely and related to the NVIDIA GPU. Am a bit lost now how to get it resolved. Have reported issue (via DELL Ireland site) on 9 Oct, got casenumber but have not received any followup message, despite the "one-bussiness day" commitment.  I have added "challenge" that I bought laptop via DELL Germany while still living in Germany. Because of English specifications laptop was put together in Ireland. Have in meantime moved and now live in France.  Have now also sent email to DELL Germany with reference to case number.  In fact have two questions: (i) what is now policy of DELL with regard to solving the problem; and (ii) how best to folow up with DELL.  Am concerned about lack of acknowledgement of my emails.  Thanks in advance for suggestions and help