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SimonePS

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10 years ago

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SimonePS

4 Posts

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3124

June 12th, 2016 01:00

Dell Warranty Service down - HTTP error 503

Is anyone looking into this issue ?

Error message is 503 Service Unavailable

Request: POST http://143.166.224.244/services/assetservice.asmx

Status: 503 Service Unavailable

WARRSRV-IA02: Retries exceeded - Reason: The request failed with HTTP status 503: Service Unavailable.

  • SimonePS

    4 Posts

    2129

    0

    Posted July 27th, 2016 08:00

    Thank you Brad, at least you're aware of the issue (and the frustration).

    Dell Web Service was one major pro when we chose to remain on the Dell HW platform.

  • 2129

    0

    Posted July 27th, 2016 08:00

    I have heard from the team that owns that tool that they may be working on a replacement Warranty Tool, but they have not given an ETA.  I'm sorry for the inconvenience as I know a lot of people, including myself, that use that tool.

  • 2129

    0

    Posted July 27th, 2016 08:00

    The old Xserv.dell.com asset warranty service is permanently down.  For a replacement, please see the following link.  http://en.community.dell.com/dell-groups/supportapisgroup/

  • SimonePS

    4 Posts

    2129

    0

    Posted July 27th, 2016 08:00

    Thank you; will you update the Dell Warranty utility to point it to the new API then ?