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amineshgh

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amineshgh

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April 30th, 2021 09:00

S2721QS, Surface Book 2, setup issues, DDM

HI guys,

I have a "Microsoft Surface Book 2" laptop and I decided to buy Dell S2721QS. After I opened my S2721QS I have tried connecting it to my laptop (through USB Type-C and with HDMI standard, which I used Microsoft USB Type-C Travel Hub for that) I found out that, I have two problems:

1) DDM cannot detect my S2721QS! And give me this error =

Dell S2721QS is not responding to messages. Check the OSD, cables and the Intel 27.20.100.8682 display driver for DDC/CI support (0xC0262589)

2) My Nvidia GeForce GTX 1060 cannot detect the S2721QS and I can just share display with built in Intel graphic; that cannot create so sharp picture

It seems I wasted my money. How can I solve these issues?

Thanks in advance

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