Hi,

Im from Malaysia, and i had purchase a dell U2410 last month directly thru dell online, but i only start using it last week. no dead pixel, everything seem fine, but than there is 1 problem regarding the color.

The light intense blue color shown in this monitor become purple color instead of light blue. I try to set the mode to standard, sRGB, RGB, all give me the same result.

And i had run thru a RGB gradient test. Red and green gradient show just nice. but the blue color gradient, it show purple in the middle part where those light intense blue belong to. May i know what had cause this to happen? I try the same test on my dell mini 12, the blue color show exactly blue for all part.

I try to call technical support, but than the automate answer machine request me a service tag where i cant found any on my monitor even on the card hidden in the left side of panel. So which number should i call? or is there any email address for technical support?

Really hope to get some help in this. Thank you.