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kapus

updated

9 years ago

K

kapus

3 Posts

0

4464

February 9th, 2018 13:00

U2518D, Backlight bleeding

Hello,

U2518D problematic monitor is on the left side, on the right is u2515h for comparison.. i have 2x u2515h and both are almost the same.. so u2518d is huge disappointed compared to my old monitors.

  • New monitor
  • Settings restored to defaults
  • Diagnostic mode

Lights ON:

Lights on

Lights OFF:

 

is this monitor eligible for exchange ?

bleed covers almost 30% of the monitor in default settings.. 

  • DELL-Chris M

    Community Manager

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    Posted February 9th, 2018 18:00

     

    * Go back to the top of this Monitors Forum
    * Open FAQ Monitor (updated 2/6/18)
    * Open "Backlight or Color/Tint uniformity policy"


    DELL-Chris M (old account)

    #IWork4Dell

  • kapus

    3 Posts

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    Posted February 10th, 2018 00:00

    And what part should i be reading there ? 

     

    i did look at that before i posted, and compared to U3415W  my monitor is way worse.

    U3415W both sides look like my right side and my right is not that bad. The left one is the problem.

  • DELL-Chris M

    Community Manager

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    Posted February 10th, 2018 06:00

     

    Show me that U2518D with Lights On, showing the standard Windows desktop.


    DELL-Chris M (old account)

    #IWork4Dell

  • kapus

    3 Posts

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    Posted February 10th, 2018 10:00

    Middle one is u2518d

  • DELL-Chris M

    Community Manager

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    Posted February 11th, 2018 15:00

     

    In my opinion, it should be exchanged.


    DELL-Chris M (old account)

    #IWork4Dell