I started using the U2713H revision A07 but I met an incredible situation that disturbed me. Every time I drag something on the screen, it leaves a trace behind it. Something like a ghosting effect. Is this a chronic problem? Or should I return the monitor? My hardware and software information = Inspiron 7559, 960M GPU, Windows 10 1803 Home 64bit, HDMI connection, 2560x1440 60Hz
The second part of this video, same problem with me. My shots
The Inspiron 15-7559 HDMI out port is only version 1.4a. You should find another PC with DP out port or mDP out to test on the U2713H DP in port or mDP in port. If done and you do not see the issue, the fault was with the laptop 1.4a HDMI out port.
If there is not another PC to test on, you can try the following settings = * Press the Menu button to open the OSD (On Screen Display) * Go to Other Settings * Choose Factory Reset- Reset All Settings * Go to Display Settings and verify it is using these settings Aspect Ratio = Wide 16:10 Sharpness = 50 Uniformity Compensation = Off Smart Video Enhance = Off * Go to Color Settings and verify it is using these settings Input Color Format = RGB Gamma = PC Preset Modes = Standard * Exit the OSD
* If installed, open the DDM (Dell Displays Manager) * Click the tab Auto Mode * For every application listed, change them to Standard
I tried with my other pc (microsoft surface pro) has got mDP.
Unfortunately the guarantee is over in January 2018.
I reduce Contrast from 50 to 42. Now it is not worse than before. But it's still not as good as my old monitor (U2312). Sad for Dell if ghosting is a chronic problem for this monitor.
DELL-Chris M
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Posted September 3rd, 2018 06:00
The Inspiron 15-7559 HDMI out port is only version 1.4a. You should find another PC with DP out port or mDP out to test on the U2713H DP in port or mDP in port. If done and you do not see the issue, the fault was with the laptop 1.4a HDMI out port.
If there is not another PC to test on, you can try the following settings =
* Press the Menu button to open the OSD (On Screen Display)
* Go to Other Settings
* Choose Factory Reset- Reset All Settings
* Go to Display Settings and verify it is using these settings
Aspect Ratio = Wide 16:10
Sharpness = 50
Uniformity Compensation = Off
Smart Video Enhance = Off
* Go to Color Settings and verify it is using these settings
Input Color Format = RGB
Gamma = PC
Preset Modes = Standard
* Exit the OSD
* If installed, open the DDM (Dell Displays Manager)
* Click the tab Auto Mode
* For every application listed, change them to Standard
DELL-Chris M (old account)
#IWork4Dell