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11 Posts

9828

April 20th, 2007 04:00

video will not work, mtv.com, some work if website is changed from .edu to .com

I never had this problem where mtv.com or blackboard.luc.edu did not work.  I am using both ie 7.0 and mozilla firefox as my browsers.  Dell Inspiron 6400 Intel T2400. Those two websites worked fine before.  Mtv.com i can reach but the flash version won't work (no video or pictures show up)..on the html version of mtv.com, pictures show up but video doesn't work.  I have downloaded and installed the latest flash software as well as am sure that javascript is working fine.  As for blackboard, i could access blackboard.luc.edu before but now i cannot access the specific site using either firefox or ie.  This is a specific issue with my computer as other computers are able to access that site.  However, i have found that i can access blackboard by going to luc.blackboard.com. 
Any ideas as to how this is and how i can fix these two issues?  Also, i have discovered that my original windows xp games mysteriously disappeared (minesweeper, solitaire, etc) but i have reinstalled them...could this be related?
I am using ad-aware se and kaspersky internet security now to check out if any warez are the culprit and i also use diskeeper to defragment my computer.

29 Posts

April 20th, 2007 15:00

go to internet options and in tht window click on advanced tab and check for the option "enable third party browser extension" uncheck tht and close all IE windows and reopen it and try it shud work...let me know if it fails i will try to sort out the problem ...games are not related to this issue., the next thing might be ur firewall on the compute..disable it completely and check to see again...,
 
thanks


Message Edited by venu_sandy on 04-20-2007 11:21 AM

11 Posts

April 20th, 2007 17:00

Tried the third party thing as you described.  No changes to the problems.  I'm going to try disabling the firewall next.

29 Posts

April 20th, 2007 18:00

ok..try this
 
open windows media player
 
click on tools on the top and click on options
 
in the options window select the network tab
 
you will see the options
Multicast
UDP
TCp
HTTP
 
all will be checked ., uncheck all of then and leave the check mark for HTTP
 
then click on the button "Configure" and select the option "Auto Detech Proxy Settings" and then clickon apply and ok and restart the system ./, try again..,
 
revert back...i dealt with this issue when i am working with dell earlier ...
 

11 Posts

April 20th, 2007 19:00

also, im looking at the add-ons for windows ie and i see two programs tat say windows media player (both enabled), im not sure if those two are the same...any other ideas/

11 Posts

April 20th, 2007 19:00

Nope, doesnt solve either the .edu problem or the mtv.com problem. Should i have combined all of your recommended actions like the third party browser with the changes to windows media player? This problem seems hopeless.
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